THE CHALLENGE

Back in 2019, Singer Industrial an owner of smaller, autonomous businesses was facing issues with roll-up reporting, along with standardizing branch inventory and sales processes. They had:

A lack of high level visibility into inventory and sales data across multiple, disparate ERP systems

Difficulty for branches to manage sales performance, insights and opportunities

Limited ability to report on branch activity, having to compile manual reports from businesses and count on unreliable systems with inaccurate data